Category: support

December 26, 2019 By / Categories support / Leave a comment

Open Google Home app, and select the (Accounts) icon Select the Google accountwhich was used to login to the Qcenz app and then select Settingsoption. Select the Assistant tab and then select Home Controloption Select the (Add Devices)icon Searchand select the action QcenzSmartHome from the actions list as below, this step opens authorization page for … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Home menu can be accessed using the Hamburger menu icon (3 lines in a vertical stack) available on the top left corner of the app. The menu bar slides out to present menu options The available options and their functionalities are as follows Hello XXX : Shows the logged-in user name. It is the user … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Qcenz devices provide in-built support to accept role as a Master or Slave device. By doing so, we can configure any device to follow or dictate operations of another device. This feature is useful to configure 2-way switch scenarios. This feature can be configured wirelessly and does not need any wiring changes in your home. … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Timer feature is available for smart switches/plugs to schedule them to turn ON at a specified time daily, for a specified duration. AlsoTimer feature is available for scenes to trigger at a specified time daily. Example 1: smart switch for a geyser can be configured to switch on at 6:00 AM daily for the duration … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Qcenz smart devices can be accessed from your Android or iOS phone – anytime, anywhere. You can remotely access device state and also operate devices on the go. For this to work, Qcenz devices should be paired with your WiFi router for internet access. Pairing Qcenz device is a 3-step process Set Qcenz device to … Continue reading

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October 31, 2019 By / Categories support / Leave a comment

Scene This is the most useful & premium feature in the overall list of feature portfolio offered by Qcenz smart device. This feature can enable the user to curate a configuration of synced switches according to their convenience for efficient usage of their electrical appliances. It can also help to create the perfect ambience in … Continue reading

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May 8, 2019 By / Categories support / Leave a comment

Qcenz customers may feel the need to change their Wi-Fi network password owing to various reasons. As of now, there is no straight forward option to do the same from Qcenz mobile app, and has to be done using a workaround. Follow the step by step guide to get this done Backup Device Manager Settings … Continue reading

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Qcenz customers owning Amazon’s voice assisted Echo devices can now experience a whole new way of interacting with Qcenz devices. All that is required is to enable the Qcenz skills in the Amazon Alexa mobile app. Follow the step by step guide to get this done Setting up your Echo device After you power on … Continue reading

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July 16, 2018 By / Categories support, terms / Leave a comment

Qcenz Limited Warranty Terms & Conditions Warranty period is 1 year from the date of invoice. The applicable terms & conditions along with exclusion clauses are mentioned below. This warranty is confined to the first purchaser of the product only. Proof of Purchase is a pre-requisite to claim warranty. The warranty does not cover external … Continue reading

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June 15, 2018 By / Categories support / Leave a comment

In case you have already setup your home devices on any Android phone you can seamlessly migrate to your iOS phone without any more configuration need. 1.  Install Qcenz app from Apple app store. 2. On opening the app you will find a below login page 3. Login with the same google id which you … Continue reading

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