December 26, 2019 By / Categories support / Leave a comment

Open Google Home app, and select the (Accounts) icon Select the Google accountwhich was used to login to the Qcenz app and then select Settingsoption. Select the Assistant tab and then select Home Controloption Select the (Add Devices)icon Searchand select the action QcenzSmartHome from the actions list as below, this step opens authorization page for … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Home menu can be accessed using the Hamburger menu icon (3 lines in a vertical stack) available on the top left corner of the app. The menu bar slides out to present menu options The available options and their functionalities are as follows Hello XXX : Shows the logged-in user name. It is the user … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Qcenz devices provide in-built support to accept role as a Master or Slave device. By doing so, we can configure any device to follow or dictate operations of another device. This feature is useful to configure 2-way switch scenarios. This feature can be configured wirelessly and does not need any wiring changes in your home. … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Timer feature is available for smart switches/plugs to schedule them to turn ON at a specified time daily, for a specified duration. AlsoTimer feature is available for scenes to trigger at a specified time daily. Example 1: smart switch for a geyser can be configured to switch on at 6:00 AM daily for the duration … Continue reading

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December 26, 2019 By / Categories support / Leave a comment

Qcenz smart devices can be accessed from your Android or iOS phone – anytime, anywhere. You can remotely access device state and also operate devices on the go. For this to work, Qcenz devices should be paired with your WiFi router for internet access. Pairing Qcenz device is a 3-step process Set Qcenz device to … Continue reading

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December 2, 2019 By / Categories faq / Leave a comment

Scroll to read answers to the most frequently asked question related to Qcenz smart device discovery & configuration Device addition failed. What should I do? Ensure device is in pairing mode. Follow instructions to put device in pairing mode Switch off Mobile data on phone when adding device Make sure router configured in Qcenz app … Continue reading

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